These terms cover buying the MOVE Catching Sensor and using its software. They also cover the MOVE plans (MOVE Free, MOVE Pro and MOVE Coach), which you can choose in the app when you activate your sensor. They're between you and MOVE LLC ("MOVE", "we"), a Minnesota company at 129 Holmes Street South, Shakopee, MN 55379.
When you place an order, including by paying a MOVE invoice or payment link, you agree to these terms, our Refund & Shipping Policy and our Privacy Policy. If you and MOVE have signed a separate agreement, it takes priority wherever it says something different from these terms or our policies. Everything else here still applies (see section 11).
1. What you're buying
- MOVE Catching Sensor: $249 per sensor, with a mitt strap and charging cable. Free shipping within the United States.
- Devices: the MOVE app runs on iPhone and iPad (iOS 17 or later) and Android phones. If the app doesn't run on your device, you can cancel before your sensor ships, or return it within 30 days of delivery, for a full refund.
- 6 free months come with every sensor: MOVE Pro for players, MOVE Coach for coaches. To claim them, when you activate your sensor you add a payment method and start your plan. Nothing is charged until the free months end. They start at activation, not when you order.
- MOVE Free: a free plan with fewer features, available from launch. You can choose it instead of MOVE Pro or MOVE Coach, or switch to it at any time.
- MOVE Coach (for coaches): the coach's subscription, not a separate product. 6 free months, starting when you activate your first sensor; you add a payment method when you start the plan, and nothing is charged until the free months end. One MOVE Coach plan covers every catcher on your team.
Orders by invoice: teams, schools, clubs and other organizations can buy sensors by invoice. The invoice shows the number of sensors and the price. Invoices are due within 30 days. Where an invoice differs from this page on price or quantity, the invoice applies.
A pre-order charges only for the sensor. It doesn't start a subscription or save your card for later charges.
Product images are for illustration. Colors, strap and packaging may vary slightly from what's shown. What's included won't change: the sensor, a mitt strap and a charging cable.
2. Pre-orders
- You're charged in full when you order, unless you pay by invoice (invoices are due within 30 days). Payments are handled by Stripe.
- Batch 1 is estimated to ship in January 2027. We'll email you tracking when yours ships.
- If your sensor won't ship by February 28, 2027, we'll email you before then with a new date. You can choose to wait or cancel for a full refund.
- You can cancel any time before your sensor ships, for a full refund. Email support@movecatching.com with your order number (it starts with MV-).
- FCC notice: The MOVE Catching Sensor is a radio device subject to the rules of the Federal Communications Commission. It has not yet been authorized by the FCC, and delivery to you is conditional on it successfully completing the FCC's equipment authorization process. FCC rules don't address your rights under consumer protection, contract or other federal or state law. If the sensor isn't authorized, we won't ship it and we'll refund everything you paid. The sensor becomes yours when it's delivered.
- Gifts: if you tick "This is a gift," we email you a printable gift note to hand over. It isn't a gift card or gift certificate and has no cash value. The order stays yours: you can cancel or return it, and any refund goes to you. The person you give it to gets the 1-year warranty for manufacturing defects and the free months when they activate the sensor.
- Early Access and the international waitlist: joining either is free. It isn't an order and doesn't reserve a sensor. Joining the waitlist doesn't promise that we'll ship to your country, or when.
3. Plans after the free months
- After the free months, MOVE Pro is $79.99 per year or $9.99 per month. MOVE Coach is $149.99 per year or $18.99 per month for your whole team.
- Founder's price: pre-order customers keep these prices for as long as they stay subscribed. If you cancel and subscribe again later, the price at that time applies.
- When you claim your free months, you pick monthly or yearly and add a payment method. Before you confirm, we show you the price, the date of your first charge and how to cancel, and you agree to them there.
- Your plan renews automatically when the free months end, and then every month or year, until you cancel or switch plans. MOVE Pro can switch to MOVE Coach, and MOVE Coach can switch to MOVE Pro. Either one can cancel and switch to MOVE Free. We'll email you a reminder 20 days before your free months end, 30 days before each yearly renewal, and once a year on monthly plans. Each reminder shows the price, the charge date and how to cancel or switch plans. Monthly plans also get a receipt email each time they're charged.
- Cancel online anytime from your account. Cancel before the free months end and you're never charged. After that, cancelling stops the next renewal, and you keep access until the end of the period you already paid for. We don't give partial refunds for unused time, except where the law requires it.
- If you cancel or switch plans, your training data stays in your account.
4. Price changes
Founder's prices don't go up while you stay subscribed. If we change any other price, or change these terms in a way that affects you, we'll email you 30 days before the change applies to you, and you can cancel before the change applies.
5. Sales tax and fees
We charge sales tax and any state fees only where we're required to collect them, based on your shipping address. They're shown as their own line before you pay.
6. Returns, warranty and refunds
Every sensor comes with 30-day returns and a 1-year limited warranty for manufacturing defects. See our Refund & Shipping Policy.
7. Using MOVE
MOVE measures glove movement to help catchers train. It's a training tool, not medical advice, and measurements can vary. Wear the sensor as shown in the app. You're responsible for using it safely.
- MOVE AI and other automatic features: MOVE uses software, including AI, to measure catches, pick clips, write summaries and answer questions. These results are estimates and can be wrong, so check anything important with a coach. They're training help, not medical advice or a judgment of a player's ability. We may add, change, limit or pause AI features, change the companies that power them, or limit how much each person can use.
- Your content: you own the videos, notes and other content you add. You let MOVE store, process and show it to run MOVE for you and your team, and to improve MOVE, including training MOVE's own models as our Privacy Policy describes. For players under 13, training needs the parent's permission. This permission ends when you delete the content, except for models already trained and data with names removed.
- Feedback: if you rate or comment on MOVE or an AI answer, we may use it to improve MOVE.
- Filming other people: only film or upload people who agree, or whose parent agrees. Coaches who upload pitch-tracker files confirm they may share the pitchers' information with MOVE.
- AI apps you connect: a coach who connects an outside AI app confirms they're allowed to share the team's data with it, including a parent's OK for players under 18. That AI company's terms govern what it does with the data. Anything an AI drafts in MOVE stays a draft until a coach publishes it, and the coach is responsible for it.
- Fair use: don't misuse MOVE AI or MOVE's data. That means don't try to get other people's data, get around limits, copy MOVE's data in bulk, or use MOVE to build a competing product.
8. Accounts
Keep your login private. Coaches who add players to a team confirm they have permission to do so. A parent or guardian must set up and approve accounts for players under 13. MOVE AI is not available on those accounts.
9. Our liability
To the extent the law allows, MOVE's total liability for any claim about a product or subscription is limited to what you paid for it. We aren't liable for indirect or consequential damages. Some states don't allow these limits, so they may not apply to you. Nothing here limits rights you have under consumer protection law.
10. Governing law
These terms are governed by Minnesota law, except where your state's consumer protection law says otherwise.
11. Organizations and signed agreements
A team, school, college, club, professional organization or other group, or a person, can ask MOVE for its own written agreement covering how MOVE handles its data, its privacy and security needs, service levels, pricing or other terms. Email support@movecatching.com.
These terms, our Refund & Shipping Policy and our Privacy Policy apply until that agreement is signed by both MOVE and the organization or person. Once it is signed, where it conflicts with them, the signed agreement controls for that organization or person and the people it covers. Anything it doesn't address stays under these terms.
Paying an invoice or using MOVE while an agreement is being worked out doesn't waive the organization's right to sign one.
12. Contact
support@movecatching.com · MOVE LLC, 129 Holmes Street South, Shakopee, MN 55379.